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Shipping & Returns

Last updated: September 2026

How we fulfill orders

Every TapReview Pro order is custom: we build a digital proof of your branded NFC card, window sticker and table display using your logo and Google review link. Nothing is printed until you approve the proof.

  • Design proof: sent by email within 1 business day of payment.
  • Production: begins after you approve the proof, typically 2–3 business days.
  • Shipping: orders ship via standard ground service. Most U.S. deliveries arrive 3–5 business days after shipment.

Shipping costs & timing

Shipping is included free with every TapReview Pro package. Orders are sent to the shipping address you provide at checkout. You will receive a tracking email once your order ships.

Total delivery time from payment is usually 5–10 business days, depending on how quickly the design proof is approved and your location. Rural or remote addresses may take a little longer.

We currently ship to addresses in the United States. If you need an order outside the U.S., email us at support@tapreviewpro.com and we will quote international shipping before charging you.

Returns, refunds & replacements

Because every card, sticker and display is printed with your unique branding and review link, we cannot accept returns or offer refunds on custom-printed items once production has started.

  • Before proof approval: you can cancel for a full refund within 30 days of payment or before you approve the design proof, whichever comes first.
  • After proof approval: the order goes into production and is no longer eligible for a refund. Make sure your logo, business name and review link are correct before approving.
  • Damaged or defective items: if your order arrives damaged, misprinted or defective, email us within 14 days of delivery with a photo. We will replace the affected items at no charge.
  • Lost shipments: if tracking shows no delivery within 10 business days of shipment, contact us and we will investigate or reship.

To request a cancellation, refund or replacement, email support@tapreviewpro.com with your order number and we will respond within 1 business day.

Questions?

Reach out at support@tapreviewpro.com. We typically reply the same business day.